PRACTICE QUIZ
What do mockups allow designers to do?
Designers can build on simple design iterations captured in wireframes and add visual elements like typography, color, and iconography.
A designer creates a mockup of a website homepage for a youth services nonprofit. They incorporate elements that add hierarchy to the design, make text easy to read, and add visual style. What visual design element are they using?
When conducting a usability study, it’s important to put people first. You should make sure participants are comfortable, thank them for joining, and address them directly. What are the other best practices for conducting a usability study? Select all that apply.
You need to explain the focus of the study and what participants will give feedback on, and introduce the think-aloud method. Explanation: You need to provide and collect essential paperwork. This includes non-disclosure agreements and permission to record, if you choose to record the session. Explanation: Usability studies are all about asking and answering questions. You should ask open-ended questions, address questions from different angles, and encourage elaboration.
During a usability study, researchers select a data gathering technique that helps participants turn their thoughts into shared ideas through spoken, signed, or typed words. What is this method called?
With the think-aloud method, researchers ask participants to explain what they’re doing while they’re completing tasks.
A designer conducts a usability study for a mobile app prototype that helps people locate and reserve available parking spaces. They gather and organize the data in this spreadsheet: ( Image S1Q5 ) How can the designer identify themes in this data? Select all that apply.
These may indicate a pattern. This is a trend in the data. Explanation: These may indicate a pattern. This is a trend in the data.
A Priority 0 (P0) research insight is one that must be fixed. Which of the following usability study examples is a P0 issue?
This is a P0 research insight because it must be fixed for your product to work.
Imagine a research team conducts a usability study for a social media website design. They identify several themes and work with the team’s engineering and product leads to prioritize insights. Which of the following findings should the team categorize as a priority 1 (P1) research insight? Select all that apply.
A P1 issue may impact the user experience, but it does not stop a user from completing the main flow. A user preference is typically a P1 issue. Explanation: A P1 issue may impact the user experience, but it does not stop a user from completing the main flow. A user preference, or feature request, is typically a P1 issue.
Before testing a prototype, why is it important for a designer to confirm that the app meets specific platform requirements? Select all that apply.
Before conducting user testing, designers should confirm that the app meets platform conventions. If an app is being designed for Android devices and platform-specific interactions, the team shouldn’t expect iOS users to easily navigate it.
When building a high-fidelity prototype in Figma or Adobe XD, what do you do once you connect the screen or elements within the screens?
You add interaction details after you connect the screens to create triggers that will cause the prototype to advance forward.
Fill in the blank: When creating a design system in Figma, you will use a(n) _____.
Sticker sheets are similar to asset panels. They allow designers to create components that can be used consistently throughout the website.
What is the difference between wireframes and mockups?
Wireframes provide a basic outline of a design, while mockups provide more visual details of a design.
When conducting a usability study, it’s important to make sure participants sign a nondisclosure agreement (NDA) before you ask questions. What is the purpose of an NDA? Select all that apply.
You need to keep the NDAs in your records. They can help protect confidentiality and your intellectual property. Explanation: You need to keep the NDAs in your records. They can help protect confidentiality and your intellectual property.
Strong insights must be grounded in real data and answer the team’s research questions. What are the other qualities of strong insights? Select all that apply.
Strong insights must be easy to understand. Explanation: Strong insights must inspire direct action. Explanation: Strong insights must increase empathy for the user experience
Imagine a research team finishes prioritizing insights from a usability study of a responsive website. The researchers identify only four P0 issues, but dozens of P1 issues. What is the best strategy to implement this feedback?
The team can further categorize P1 insights. For instance, a team might review a list of ten insights that they initially categorize as P1. They can then identify which to address this month (the P1 issues) and which to tackle next month (the P2 issues).
Fill in the blank: Before conducting a usability study for an Android app, it’s important to design an experience that meets ___.
Fill in the blank: When creating high-fidelity digital mockups, you should build them in _____.
You should use the same design tool used to build your wireframes and low-fidelity prototypes to transfer designs easily for a seamless iteration.
When conducting a usability study, the researchers decide to record their findings in a debriefing meeting after the session. Is this the best way to collect their observations?
Recording sessions makes it easier to turn observations into insights later, but participants will need to be aware of this process.
When conducting a usability study, it’s important to ask open-ended questions and encourage participants to elaborate on their ideas. What are the other best practices for asking questions? Select all that apply.
Researchers should ensure conversations with each user are about the same design features. This helps keep the research consistent. Explanation: Researchers should not mention other participants. This helps researchers avoid privacy violations and possibly skewing participants’ answers. Explanation: Researchers should ask the same question from different angles. This gives participants more chances to offer detailed responses, which can help researchers get more accurate insights and useful data.
A designer conducts a usability study for a mobile app prototype that helps people locate and reserve available parking spaces. They gather and organize the data in this spreadsheet: ( Image S1Q19 ) In row 1, the designer identifies a theme. Which statement below best describes this theme?
Since four out of four respondents agree, the designer states that all are able to locate a parking space; they identify this as a theme.
Consider the following scenario: A researcher is prioritizing insights from a usability study of an online learning app. The researcher identifies a common theme: When users complete a test, they click submit, but they are unable to verify submission until the instructor grades it. How should the researcher prioritize this issue?
This is a P0 issue that must be fixed. It is a top priority to ensure users do not feel deceived or tricked.
Fill in the blank: When UX designers and collaborators want a better idea of the final state of a website or app, they can review _____.
Mockups offer UX designers and their collaborators a better idea of the final state of the website or app. Mockups are static, high-fidelity designs that are not clickable or interactive.
How can designers employ the typography visual design element to enhance a mockup?
Typography can help designers to organize text and typefaces, and improve the readability and visual impact of a mockup.
A designer conducts a usability study for a mobile app prototype that helps people locate and reserve available parking spaces. They gather and organize the data in this spreadsheet: ( Image S1Q23 ) What trends can the designer identify in this data? Select all that apply.
In row 4, two of the four respondents confirmed they had issues when completing the confirm, verify, and reserve process, so this may indicate a pattern. This is a trend in the data. Explanation: In row 1, four respondents agree with this comment, so this may indicate a pattern. This is a trend in the data.
Fill in the blank: Strong insights must be grounded in real data, which means researchers should base insights on _____.
Researchers must base insights on what they observed, which helps researchers confirm that insights are grounded in real data.
How can researchers identify which usability study insights to apply to their design?
It’s helpful to prioritize your research insights from most urgent to least urgent. Project stakeholders can be a helpful resource as you sort out priorities.
When building a high-fidelity prototype in Figma or Adobe XD, why is it important to adjust the animation?
Adjusting the animations is important because it determines how the prototype moves from one screen to the next. Designers need to complete this step before testing the prototype and collecting feedback from users
Fill in the blank: When creating a design system in Adobe XD, you will use a(n) _____.
Assets panels are similar to sticker sheets. They allow designers to create components that can be used consistently throughout the website.
How can you improve mockups for users?
These elements will help to make it easier to map out the user flow and can help UX designers visualize the user journey in a more dynamic way.
How does a design system benefit designers?
Having a design system to pull from saves designers time. With a design system, designers don’t need to make new decisions about visual elements each time they update a mockup.
After mockups are laid out according to the user flow, what is the next step to create a high-fidelity prototype?
Once your mockups are in order, you can start connecting the screens.
A designer creates a mockup of a website homepage for a yoga studio. They incorporate elements including images and symbols associated with health and wellness. What visual design element are they using?
Mockups typically include icons; Iconography refers to the images or symbols associated with a subject or idea.
Imagine you are leading a usability study for a prototype of a responsive website designed to make it easier for older adults to book a rideshare. You are having a hard time interpreting feedback from one of the participants. What can you do?
If you’re ever unsure about participant feedback, try to summarize their ideas for confirmation. Repeat back what you think the participant means, and allow them to correct or confirm the statement.
Fill in the blank: Strong insights must be supported by _____.
Insights are strongest when they apply to multiple study participants, instead of just one.
If a developer is creating an app specifically for iOS mobile devices, is it important to test an app experience on all common mobile platforms?
When a designer creates an app for iOS devices and its platform-specific interactions, there’s no need to test it on Android phones or with Android. Not only may the users be unable to easily navigate the platform, it’s not a practical use of a team’s time unless they plan on releasing the app for Android users later.
Which of the following situations indicate a Priority 1 (P1) issue in a design?
A P1 issue may impact the user experience, but it does not stop a user from completing the main flow. A convenience pain point is a P1 issue.
What is the first step when building a high-fidelity prototype in Figma or Adobe XD?
The first step in building high-fidelity prototypes is to lay out the mockups in the order of the main user flow.
What elements in a mockup give designers a better idea about the final state of the website or app?
Fill in the blank: When creating a design system, you can download a _____ to help get a head start on your designs.
Downloading a UI kit allows you to leverage an external organization’s design system to build your design faster.
What should high-fidelity mockups include? a)Clickable and interactive components XXX
You are working on your portfolio and have included several projects that you would like to showcase to potential employers. What should each portfolio piece include? Select all that apply.
You have your first interview with a UX design agency. You do not know much about the agency. What type of research should you do before your interview? Select all that apply.
You have your first UX design interview coming up in a few days. You meet with your UX design mentor to prepare. They tell you one way to build rapport with your interviewer is to be genuine. What does this mean?
You are in an interview for a UX design job. The interviewer says, “Describe a project that makes you proud.” It is a very broad statement, and you know you need to provide a targeted answer. You structure your answer using the STAR method. How would you begin to respond?
At the suggestion of your UX design mentor, you put together an elevator pitch in preparation for a job interview. What should be included in your elevator pitch? Select all that apply.
You are at the beginning of your portfolio presentation during an interview. You have already introduced yourself and have begun to present a relevant case study. What are the first elements you should highlight in the case study? Select all that apply. 7.Your UX design mentor is preparing you for your first whiteboard interview. They tell you that you must be prepared to think out loud. Why would this be important?
Your UX design mentor has reviewed your business plan and tells you to include a synopsis of your competition. What would you do to gain this information?
You have decided that you would like to go out on your own as a freelance UX designer. You want to increase your social media presence to help grow your business. What is the best way to do this? Select all that apply.
Your proposal to respond was accepted and your new client has sent over a statement of work for your review. Based on the information in the statement of work, you are not sure you can meet the schedule for delivery. What is the best action to take?
You have been selected for a second-round interview for a UX design firm. You are very excited and want to be prepared to do your best. Prior to the interview, you were asked to complete a design activity. You have brought this activity to the interview. What should you be prepared for during this second-round interview? Select all that apply.
You are pleased with the portfolio presentation you have just completed during an interview. You go home and hope you are a strong candidate for the UX design position. What is the best thing to do after your portfolio presentation interview?
You are responding to a request for proposal (RFP). Now, you are creating a proposal to respond. What should this document include? Select all that apply.
You are thinking about becoming a freelance UX designer. What type of work environments are most typical for you as a freelancer? Select all that apply.
You are extremely excited! You have received your very first request for proposal (RFP). You review the RFP, including the scope of work, and decide you are interested in the job. What should you do next?
You have decided to be a freelance UX designer. In an effort to gain experience, you have offered your services, pro bono, to a local small business. This is a great opportunity to do something great for the community while building your skills and portfolio. But, pro bono may come with challenges. What is one challenge you should be aware of if you take on pro bono work?
You are almost finished with your business plan. You want to make sure you have asked and answered the most relevant questions that will help you develop a solid business. What is one of the last questions you should ask in your business plan?
You have a UX design interview in two days. Your UX design mentor has advised you to be prepared for various interview questions. How would you prepare?
You have your first UX design interview. Your UX design mentor has given you advice to build rapport with the interviewer. What can you do to build rapport? Select all that apply.
You receive a call from a recruiter who has identified you as a possible candidate for an entry-level UX design position. What will the recruiter ask you on this initial call?
Your UX design mentor is helping you with your portfolio. As an entry-level UX designer, you are thankful for this guidance. You ask them what the overall goal is for your portfolio. What would your mentor say?
You have your first UX design interview tomorrow. You are not sure what the expectation is for what to wear. What is the best thing you can do?
You are going to a UX design networking event for the first time. Your UX design mentor suggests you come up with an elevator pitch in case you meet recruiters or hiring managers. What is an elevator pitch?
You have been invited to do a portfolio presentation for a second-round UX design interview. The first thing you do is introduce yourself and give a brief summary of your work experience. What should you do next in your portfolio presentation?
You have decided you want to try to pick up some freelance work as a UX designer. Your UX design mentor strongly suggests you put together a business plan. What are some questions that your business plan should answer? Select all that apply.
A UX designer can begin their career at what type of company? Select all that apply.
Design agencies provide a one-stop shop for the look of brands, products, and services. They typically focus on branding and design. Large companies, advertising agencies, and start-ups are other types of companies UX designers may begin their career at. Explanation: Start-ups are new businesses that want to develop a unique product or service and bring it to market. Teams at start-ups are typically smaller and close-knit compared to corporations, and each person performs a variety of roles and tasks. Think of it like being a generalist! Large companies, advertising agencies, and design agencies are other types of companies UX designers may begin their career at. Explanation: Large companies, such as Google, Apple, Nike, and Amazon. Working at a big company is a great way to learn about a specialization within UX design, and you get to learn from other experts. Start-ups, advertising agencies, and design agencies are other types of companies UX designers may begin their career at. Explanation: Advertising agencies are teams of creatives hired by clients to build marketing campaigns. Designers working at an advertising agency will likely have opportunities working with different brands and companies. Large companies, start-ups, and design agencies are other types of companies UX designers may begin their career at.
Why is it important for an entry-level designer to present their portfolio to potential employers? Select all that apply.
It’s important for an entry-level designer to consider how they should present their portfolio to employers because it proves they have the skills and potential to get the work done. It also shows that they’re open to learning. Explanation: It’s important for an entry-level designer to consider how they should present their portfolio to employers because it demonstrates that they’re open to learning. It also proves they have the skills and potential to get the work done. TEST YOUR KNOWLEDGE ON PREPARING FOR UX INTERVIEWS
What are some key tips for building rapport with an interviewer? Select all that apply.
Be yourself, be genuine, and be curious! Keeping an open mind creates opportunities for you to learn more about the person you’re communicating with, the job you’re interviewing for, and the company you’re considering joining. Explanation: Be yourself, be genuine, and be curious! Actively share about yourself to build a relationship, while also being professional and respectful of the interviewer)s personal boundaries. Explanation: Be yourself, be genuine, and be curious! Be your authentic, professional self, and represent your work and your values honestly.
Why should you be curious to build rapport with your interviewer? Select all that apply.
You can learn more about the people you’d be working with and how they feel about the organization. It can also create opportunities to learn more about the job you’re interviewing for and the company you’re considering joining. Explanation: It creates opportunities to learn more about the job you’re interviewing for and the company you’re considering joining. It can also lead to having better, more insightful questions because you can learn more about the people you’d be working with, and how they feel about the organization.
Identify actions a designer should take to prepare themselves before an interview. Select all that apply.
Designers can explore the requirements and expectations of a UX design role by reaching out to professional networks and communities, or scanning the job description in detail. They can also determine and prepare answers to common interview questions, build a knowledge base about the company, and build a narrative before an interview. Explanation: Consider researching questions that explore the company’s mission statement, or the company culture. Designers can also explore requirements and expectations, determine and prepare answers to common interview questions, build a knowledge base about the company, and build a narrative before an interview. Explanation: To best prepare for interviews, designers can prepare answers to common questions asked during interviews. They can also explore requirements and expectations, build a knowledge base about the company, and build a narrative before an interview. Explanation: Preparing a narrative that speaks to a designer’s personal brand, and who they are is an important preparation step. Designers can also explore requirements and expectations, determine and prepare answers to common interview questions, and build a knowledge base about the company. TEST YOUR KNOWLEDGE ON STRATEGIES TO ANSWER INTERVIEW QUESTIONS
Consider the following scenario: UX designer Sadé is asked a complex, multi-tiered question during an interview: “Describe the design process for this project. What challenges did you overcome? ” Which method is the best approach to this interview question?
STAR stands for situation, task, action, and result. This is a great approach to answer complex, multi-tiered questions like the one in this scenario. Other example questions include: “Describe a project that makes you proud,” “Can you tell me about a time when you did your own research to understand user needs?” or “What part of the design process do you enjoy doing the most? Why?”
Review the following interviewee’s response to an interview question: I’m Alonso, and I’m an experienced educator, manager, and mentor. I have decades of experience in public and private education. I’ve also helped hospitals and corporations such as Seattle Children’s and Microsoft create learning curriculums for their employees. I love being an educator, and helping to make knowledge more accessible for everyone. Your company’s motto “You never truly stop learning” is a creed I live by each day. What is this an example of?
This response is a prime example of an elevator pitch. It includes who Alonso is, what they bring, why they love the work, and why they’re interested in the position they’re interviewing for. TEST YOUR KNOWLEDGE ON PANEL AND WHITEBOARD INTERVIEWS
What is a panel interview?
A panel interview generally consists of meeting a group of people who want to assess a designer’s skills, experience, and work ethic. A designer might be asked to present their portfolio to the entire panel and answer questions they may have.
During a panel interview, what might be expected of a designer? Select all that apply.
During a panel interview, a designer will be expected to answer questions regarding their work ethic, approach to problem-solving, and to showcase their portfolio. The panel will assess a designer’s skills and experience throughout the discussion. Explanation: If a designer is asked to submit a design exercise before a panel interview, they may be asked to present the exercise to the group. They will also be asked to answer questions regarding their work ethic and approach to problem-solving.
A whiteboard interview gives interviewers a chance to assess a designer’s knowledge, thought processes, design capabilities, and communication skills.
A whiteboard interview is a practical, real-time demonstration of a designer’s skills. It provides interviewers an opportunity to assess a designer’s knowledge, thought processing, design capabilities, and communication skills in action. TEST YOUR KNOWLEDGE ON CREATING A BUSINESS PLAN
Imagine you decide to start your own freelance UX design business and get to work on your business plan. When creating a business plan, what questions should you answer as you build it? Select all that apply.
Establishing your brand identity is important because it is what you stand for and how you’d like to be perceived. You should also identify the problem you)re solving for your clients, and who your competition is. Explanation: Demonstrating your expertise in specific solutions is important for your business plan because clients will understand how you can help them. You should also identify your brand identity, and who your competition is. Explanation: Understanding your competitive landscape will help you scope the kinds of services to offer clients. You should also identify your brand identity, and the problem you)re solving for your clients.
Which of the following could be a business path for a freelance UX designer?
Working alone is the most common way to freelance. It offers the most freedom for designers but it also requires a lot of responsibility. Other possible business paths include a partnership, or freelance marketplace. Explanation: Working with a freelance marketplace like Fivver or Wix offers the creative freedom in freelancing. However, the marketplace serves as a third-party entity for client transactions. Other possible business paths include partnership, or sole ownership. Explanation: Partnering with an engineer or web developer is a way to freelance and connect with an extended network of clients. Other possible business paths include sole ownership, or freelance marketplace.
Which of the following is NOT typically included in a business plan?
While you may include a high-level website mockup as part of the "Marketing" section of your business plan, it)s not expected for you to already have a website at this stage. Think of the business plan as the pre-work you need to do before actually developing your website and other assets. TEST YOUR KNOWLEDGE ON WORKING AS A FREELANCER
You explore freelancing opportunities and want to develop a business plan. What factors should you consider when determining your rate? Select all that apply.
You should consider the market rate for similar services in your area when writing your business plan. This will help you determine the going rate for the kinds of services you plan to offer. You should also consider business expenses needed to run your business. Explanation: Your rate should take into account the business expenses needed to run your business. Items such as equipment, utilities, and other operating expenses should be considered. You should also consider the market rate for similar services in your area when writing your business plan.
As you start your freelancing career, you create a social media page for your new business. What are some ways to attract clients through social media? Select all that apply.
You can ask your friends to like or share some of your business posts on their social media networks. You can also post examples of your work, and post your new company’s social media on your personal page profiles. Explanation: Promoting your business on your personal page profiles is a good way to expand your network and attract potential clients. You can also post examples of your work, and ask friends and family to promote your page on their social media pages. Explanation: Posting examples of your work is a good way to attract potential clients. You can also post your new company’s social media on your personal page profiles, and ask friends and family to promote your page of their social media pages.
Fill in the blank: When offering services pro bono, avoid _____ by preparing a new scope of work that includes rates for additional work.
Scope creep happens when the pro bono work you do exceeds what is outlined in the original scope.
You have a client interested in your work and they send you a request for proposal to determine if you can work together on a future project. You review the scope of work that outlines the project. What components in the scope of work should you pay attention to? Select all that apply.
A scope of work includes timelines so a freelancer can determine if they can complete the project according to the dates established. It also includes project needs and external work. Explanation: A scope of work details any potential external work a freelancer may need to complete the project. It also includes timelines and project needs. Explanation: A scope of week includes project needs and objectives so a freelancer can propose services to meet those needs. It also includes timelines and external work.
What is a statement of work (SOW)?
A statement of work is a legally binding document that lists detailed deliverables, due dates, and a payment schedule.
What is the goal of your portfolio as an entry-level designer?
You want to prove that you have enough skills to do the nitty-gritty, sometimes tedious design work and that you’re open to continuing to learn.
Which of the following questions should you consider to build a knowledge base about the company you’re applying to and its products? Select all that apply.
Throughout the interview process, you can expect to be asked what you know about the company and its products, so you want to be well prepared. You should also inquire about the company)s mission statement. Explanation: Throughout the interview process, you can expect to be asked what you know about the company and its products, so you want to be well prepared. You should also inquire about the company culture.
What is the fourth step in the pre-interview research process?
You want the interviewers to understand who you are as a designer and as a potential employee. By creating an easy-to-follow narrative about who you are, you can give the interviewers insight into your value as a candidate.
Which of the following questions might you ask recruiters? Select all that apply.
Asking questions shows that you’re interested in the position. It also helps you figure out if the job is something you could enjoy and see yourself doing well in. It will also be helpful to ask questions about the company)s work/life balance, and the team you may be working with. Explanation: Asking questions shows that you’re interested in the position. It also helps you figure out if the job is something you could enjoy and see yourself doing well in. It will also be helpful to ask questions about the role)s potential for growth, and the company)s work/life balance. Explanation: Asking questions shows that you’re interested in the position. It also helps you figure out if the job is something you could enjoy and see yourself doing well in. It will also be helpful to ask questions about the role)s the potential for growth, and the team you may be working with.
Which interviewer type is a subject matter expert who evaluates candidates to make a recommendation on whether to proceed with the interview process?
Evaluators are the subject matter experts who aren’t a professional recruiter or a hiring manager, but are there to evaluate candidates to make a recommendation on whether to proceed with the interview process.
Who should you ask about what is appropriate attire for an interview?
For questions like this, it)s best to ask your recruiters. They)re there to help you put your best impression forward!
While answering questions using the STAR method, you want to make sure to give the interviewer a sense of what? Select all that apply.
You want to be well-prepared with specific points about how your unique background and experiences fit with the position by giving them a sense of who you are and why you)re there. Explanation: You want to be well-prepared with specific points about how your unique background and experiences fit with the position by giving them a sense of who you are and why you)re there.
What should you consider when delivering a presentation of your portfolio? Select all that apply.
Clearly state the user you designed for and describe the user’s goals and pain points. You should also introduce yourself, your background, and invite questions. Explanation: Keep in mind that the interviewers’ job is to ask questions to learn more about your thought processes. So don’t be surprised if they have a lot of questions for you! Additionally, you should also introduce yourself, your background, and present your most important or relevant case study. Explanation: Share your name and a short description of your educational or work background using a warm and friendly tone, present your most important or relevant case study, and invite questions.
It’s always a good idea to follow up after a portfolio presentation with a thank you email. What should it include? Select all that apply.
Interviewers love passion and want to see it in their candidates. It)s also a good idea to reiterate your most applicable qualifications that show you can do the job. Explanation: You want to reiterate your most applicable qualifications that show you can do the job, and your interest in the position. Interviewers love passion and want to see it in their candidates.
Ready to test your recall?
What do mockups allow designers to do?
How confident are you in this answer?