Google UX Design Professional Certificate • STUDY MODE

PRACTICE QUIZ

QUESTION 1 OF 33

Which of the following are best practices to deliver persuasive presentations? Select all that apply.

Avoid pauses

Use a conversational toneCorrect Answer

Incorporate storiesCorrect Answer

Make eye contactCorrect Answer

Be conciseCorrect Answer

Explanation:

Presenters should keep a conversational tone, like chatting with a friend. This makes a presentation sound natural, rather than scripted. To deliver persuasive presentations, being concise, incorporating stories, and making eye contact are other best practices to consider. Explanation: Presenters should incorporate stories in a presentation. This helps to make the content more relatable and engaging. To deliver persuasive presentations, using conversational tone, being concise, and making eye contact are other best practices to consider. Explanation: Presenters should make eye contact with various audience members throughout the presentation. This can help presenters deliver a compelling message. To deliver persuasive presentations, using conversational tone, being concise, and incorporating stories are other best practices to consider. Explanation: Presenters should be concise and stick to the main points. This helps an audience remember the message. To deliver persuasive presentations, using conversational tone, incorporating stories, and making eye contact are other best practices to consider.

QUESTION 2 OF 33

Imagine that you have organized insights from a usability study led by your design team. Now, you want to create a presentation to share with your stakeholders. Identify the sections you should use to organize the slides. Select all that apply.

Participant profiles

Study detailsCorrect Answer

Insights and recommendationsCorrect Answer

AppendixCorrect Answer

ThemesCorrect Answer

Explanation:

The presentation should include an appendix, themes, insights and recommendations, and study details.

QUESTION 3 OF 33

When creating deliverables to share insights with stakeholders, what tool helps designers develop some of the content for presentations or reports? d)Research plan (CORRECT) Explanation : The research plan is a good reference to use when developing presentation materials to share insights and recommendations.

Affinity diagram

Prototype

Wireframe

QUESTION 4 OF 33

When presenting insight themes from a usability study, what should be included in the slide? Select all that apply.

Opposition points

Data for supporting evidenceCorrect Answer

Quote from a participant that supports the themeCorrect Answer

Screenshot of the low-fidelity prototypeCorrect Answer

Explanation:

Data based on the research of an insight’s theme helps to provide supporting evidence in the slide. Explanation : A quote for a participant that supports the theme can offer compelling evidence for the insight. Explanation: Screenshots of the low-fidelity prototype can highlight the referenced theme and offer additional supporting evidence.

QUESTION 5 OF 33

You have finished the usability study of the app you are creating and are now ready to present the insights to your stakeholders. They have asked for a research report. How should you organize the research report for the stakeholders?

Place the action items that the UX design team will address at the beginning, followed by a detailed explanation supporting those action items.

Place a summary of the research findings and recommendations at the beginning of the report, followed by the detailed insights.Correct Answer

Place the detailed insights at the beginning, followed by the summary of the research findings and recommendations.

Place images of the presentation slides at the beginning, followed by an explanation of the slide content.

QUESTION 6 OF 33

You are creating a presentation to share the usability insights with your stakeholders. You have completed the title slide, including the title of the presentation, date, and team member names. Now, you will need to create the project background slide. What information should be included on the project background slide?

The project background slide should include the themes from the synthesis of your data.

The project background slide should include insights relating to accessibility issues that may have arisen during the usability testing.

The project background slide should include the project insights, prioritized from most urgent to least urgent.

The project background slide should include why the research was conducted, including why the insights were needed and the impact they will have on the product.Correct Answer

QUESTION 7 OF 33

You are working on the insights and recommendations slides for your usability study presentation. You have several insights and need to account for them on the slides. How should you list them on the slides?

Hardest-to-solve insight to easiest-to-solve insight

Most urgent insight to least urgent insightCorrect Answer

Least urgent insight to most urgent insight

Easiest-to-solve insight to hardest-to-solve insight

QUESTION 8 OF 33

You are finishing up the draft of your usability study presentation. You have additional research notes and participant information that you would like to include somewhere in the presentation. In which slide in your presentation should you store this information?

In the project details slide

In the background information slide

In the themes slide

In the appendix slideCorrect Answer

QUESTION 9 OF 33

You do a practice run of the usability study presentation. One of your colleagues tells you to master the art of the pause. What does this mean?

You should pause if a participant asks a question to inform audience members you are about to share important information.

You should pause more and see if the audience participates.

You should pause, change the slide, and move forward in the presentation.

You should allow natural pauses during the presentation, and be comfortable with silence.Correct Answer

QUESTION 10 OF 33

You are presenting the usability study findings to your client. In the background information slide, you have noted that you had eight participants in the usability study. Your client asks why you had this low number of participants. What should you say?

The prototype could only handle this many participants at once, so you chose to do one testing session.

Research shows there is often diminishing return on investment with more than eight participants in a study.Correct Answer

Research best practice dictates that each UX designer should be assigned to one study participant. In this case, the project had eight UX designers, hence eight study participants.

It’s hard to get participants for studies like this, so this was as many as you could find.

QUESTION 11 OF 33

You have prepared the usability study presentation. Now, it is time to deliver the presentation to your clients. You are nervous. What can you do to help you prepare to deliver a great presentation? Select all that apply.

Write out what you will say in your presentation and memorize it.

Practice how you will present.Correct Answer

Remember that the goal is to share information, so do not worry about making mistakes.Correct Answer

Take deep breaths.Correct Answer

QUESTION 12 OF 33

The usability study presentation is scheduled during a travel time for your client. They suggest a virtual meeting to stay on schedule. You are nervous about presenting on your computer. What can you do to help ensure you have eye contact with your client during the virtual presentation?

Point at the screen as you are presenting so your eye gaze remains focused on the screen.

Use your mouse to direct the presentation for your client and glance up when you change slides.

Share your screen when presenting slides, then unshare your screen when your client has a question. Continue this process until your presentation is complete.

Post your notes to the side of your computer screen so you are not glancing down during the presentation.Correct Answer

QUESTION 13 OF 33

You are populating the data from the usability study into a presentation. You have a great quote from a study participant that really speaks to the user flow. Where should this participant quote be located in your presentation?

In the themes section with the corresponding theme, as supporting dataCorrect Answer

In the study details section, as supporting data

In the project background, as supplementary information

In the appendix, as additional participant data

QUESTION 14 OF 33

You are practicing delivering the usability study presentation to a few colleagues. They give you feedback that you sound like a robot. What advice could they give you to modify your robotic tone?

Stick to the script and read your notes so you are sure of what you are saying.

Vary your volume so your tone sounds different and keeps the audience interested.

Direct your eye contact to the wall behind them so you are less nervous by looking at them.

Pretend you are talking with friends and keep your tone conversational.Correct Answer

QUESTION 15 OF 33

You are working on the usability study presentation. You have completed the background information and theme slides. Now, you are working on the insights and recommendations slides. You have several insights and need help prioritizing them. Which project stakeholders would best help you prioritize the insights? Select all that apply.

The client

Another UX designer on your teamCorrect Answer

The engineering leadCorrect Answer

The product managerCorrect Answer

QUESTION 16 OF 33

You have three strong insights indicated in your usability study presentation. Now, you need to write recommendations. How many recommendations should you include in your presentation?

At least 3Correct Answer

At least 10

At least 8

At least 5

QUESTION 17 OF 33

You have identified the Priority Zero (P0) items to address for design revisions. But, you still have additional insights which need to be addressed. You have categorized those as Priority One (P1) and Priority Two (P2). What is the benefit of these additional categories?

These additional categories help the UX design team chart the progress of the design revisions.

These additional categories allow you to decide if you want to address the insights or not.

These additional categories enable smaller teams to divide up the work and focus on the most important design changes first.Correct Answer

These additional categories give you the ability to refer back to the insights more easily if you need additional participant input for clarification.

QUESTION 18 OF 33

You are presenting the usability study report to your clients. You have to stand up in front of the clients. There is no podium. What is the best way to stand when giving your presentation?

With arms crossed in front of your chest

With your hands in your pockets

With your hands clasped behind your back

In a power poseCorrect Answer

QUESTION 19 OF 33

You are ready to present your usability study. You are nervous about the client asking questions. What are some best practices to employ if and when questions are asked? Select all that apply.

Before the study, think of all possible questions the client might ask and memorize the answers.

Know your material well. If you think there are areas in your research that may draw questions, do extra research so you are prepared.Correct Answer

Repeat the question and ask for clarification if you are unsure of what they are asking.Correct Answer

Do not rush to respond. If you have an answer, respond. If you do not, let them know you will get back to them with an answer.Correct Answer

QUESTION 20 OF 33

You are discussing the usability study presentation with the junior UX designer you are mentoring. You mention it is a good idea to use a story to help convey the data. They ask you to explain why they should spend time coming up with a story. What should you say? Select all that apply.

A story tells the participants that you are friendly.

A story is a method to increase the time of the presentation and increase the emphasis of data.

A story can use examples that illustrate the participant perspective or data.Correct Answer

A story is relatable.Correct Answer

QUESTION 21 OF 33

You are ready to share the insights you have gained from the usability study with your stakeholders. They have asked you to share the insights in a slide presentation. What type of information should you include in the slides?

The slides should provide the stakeholders with a list of the revisions that the UX design team will make to the prototype.

The slides should include high-level information about the insights, providing the stakeholders with a summary of the findings.Correct Answer

The slides should include detailed information about the insights, providing the stakeholders with all of the research findings.

The slides should include the step-by-step process the UX design team used for the usability study, the logistics, and the names of the study participants.

QUESTION 22 OF 33

The usability study presentation for your stakeholders is coming together nicely. You are working on the theme slides. How should your theme slides be constructed?

Use one slide for two themes. Create a table for each theme and list the supporting evidence under the corresponding theme in each table column.

Use one slide to list all of the themes. Create follow-up slides to address the details of each theme.

Use one slide as the title page for each theme. Create a second slide for each theme that lists the theme title, a summary, and the corresponding insights.

Use one slide for each theme. List the theme as the header, followed by bullet points that include the supporting evidence.Correct Answer

QUESTION 23 OF 33

You advise your client that you are finishing up the insights and recommendations slides in the usability study presentation. They ask you to explain the difference between insights and recommendations. What should you tell them?

Insights are observations that help you understand the study participant’s needs. Recommendations are actions you think the stakeholders should take based on the insights.Correct Answer

Insights are the UX designer’s opinions on the usability of the project, while recommendations are the suggestions to fix any errors.

Insights are the collaborative ideas of the study participants about how they would improve the product. Recommendations are the study participants’ suggestions for action items to fix in the product.

Insights are actions you take based on the recommendations from the study. Recommendations come out of the themes you have identified and are tasks the study participants should try again.

QUESTION 24 OF 33

You have put the finishing touches on the usability study presentation. Now, you are ready to present it to your clients. You really want to have a good presentation. What are some key elements you should remember when presenting? Select all that apply.

Enlist the audience to help.

Be concise.Correct Answer

Use stories.Correct Answer

Keep your tone conversational.Correct Answer

QUESTION 25 OF 33

You are very nervous about the usability study presentation. You know making eye contact is important, but it makes you very uncomfortable. What can you try during the presentation to help direct your eye contact toward the participants? Select all that apply.

Shift your gaze from the presentation to the client and then to your notes every few seconds.

Scan the room and keep your eyes moving from person to person.

Look toward each person, but look directly past at the wall behind them as you scan the audience.Correct Answer

Look at the client’s forehead instead of directly into their eyes.Correct Answer

QUESTION 26 OF 33

You have asked the junior UX designer on your team to present the usability study findings to the client. This is the first usability study presentation they have done. They are nervous about it. What advice should you give this junior UX designer for the presentation? Select all that apply.

Walk around the room and stand by different people in the audience. This shows you are engaged and excited about the content.

Be comfortable with pauses in the presentation. Do not try to fill empty space with random words or comments.Correct Answer

Shift your eye contact to different people in the audience.Correct Answer

Do not ramble. Be concise and stick to the main points.Correct Answer

QUESTION 27 OF 33

You are deciding which insights from the usability study to act on when modifying your design. Which insights should be considered as Priority Zero (P0) to address? Select all that apply.

Any parts that were not visually appealing to some of the users

Any parts of your design where users felt tricked, indicating a deceptive patternCorrect Answer

Any parts of the design that prevented the user from completing the main user flowCorrect Answer

Any parts of your design that were inequitable or inaccessibleCorrect Answer

QUESTION 28 OF 33

You are preparing a presentation for your stakeholders on your usability study findings. You are working on the study details slides. What information should you include on the study details slides? Select all that apply.

A summary of the themes gathered from the data

Number of participants and a summary of their characteristicsCorrect Answer

The research questionsCorrect Answer

An overview of the procedure used during the usability studyCorrect Answer

QUESTION 29 OF 33

One of the key insights you have constructed from the participants in your usability study indicates they felt they were being tricked into making a purchase. In your usability study presentation, how would you denote this insight when prioritizing how to address it?

Alert Priority (AP)

Priority One (P1)

Priority Zero (P0)Correct Answer

High Priority (HP)

QUESTION 30 OF 33

You are in the final stages of the usability study for the app you are creating. You are ready to share the insights you have learned with the project stakeholders. How should you share the usability study insights with your stakeholders? Select all that apply.

Provide a research report to give summaries of the insights.Correct Answer

Record an audio explanation of the insights and share it so the stakeholders can listen at their leisure.

Share a Figma mockup that provides a visual representation of the insights.

Use a slideshow presentation to give a high-level overview of the project.Correct Answer

QUESTION 31 OF 33

You are creating the usability study presentation and are working on the insights and recommendations slides. You notice one of the insights indicates that a part of the design was preventing participants from completing the main user flow. This must be fixed for the product to work. How should you categorize this insight in the presentation?

Priority Now or PN

Priority Zero or P0Correct Answer

Priority One or P1

Priority Top or PT

QUESTION 32 OF 33

You are preparing the usability study presentation slides. You have a template and are populating the data from the study. In which section should the research questions be located?

Study detailsCorrect Answer

Project background

Themes

Insights and recommendations

QUESTION 33 OF 33

You are rehearsing the usability study presentation with a junior UX designer. You tell a story about a participant, who is gluten intolerant, and how they made the observation that they could not use your bakery app to order pastries unless they could filter for special dietary requirements. The junior UX designer asks you why you included a story in the presentation. What is the best thing to tell them?

Stories are space and time fillers if you are short on content.

Stories help give the perception to the audience that you are friendly.

Stories are used to get positive feedback from the audience.

Stories are relatable and memorable and can help keep the audience engaged.Correct Answer

Ready to test your recall?

Which of the following are best practices to deliver persuasive presentations? Select all that apply.

💡Select all 4 correct answers before submitting (0 of 4 selected).

Avoid pauses

Use a conversational tone

Incorporate stories

Make eye contact

Be concise

How confident are you in this answer?