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Google UX Design Professional Certificate • STUDY MODE

TEST YOUR KNOWLEDGE ON THE USER

QUESTION 1 OF 71

User-centered design is defined as a framework that “puts the user front-and-center.”

A
TrueCorrect Answer
B
False
Explanation:

User-centered design is a framework that puts the user front-and-center. By focusing on the user, designers must consider the story, emotions, and insights gathered about them.

QUESTION 2 OF 71

Which design approach should a UX designer consider for users with limited experience navigating websites?

A
Straightforward and simplistic designCorrect Answer
B
Modern design with one or two colors
C
Complex and elaborate design
D
Colorful design with a variety of shapes and colors
Explanation:

To create a website for users with limited internet experience, a UX designer should consider a straightforward and simplistic design. That means icons, navigation buttons, and features that are relatively universal.

QUESTION 3 OF 71

How does color modification assist users with low vision or eye strain?

A
By using neutral colors on a screen
B
By using bright colors on a screen
C
By using high contrast of colors on a screenCorrect Answer
D
By using translucent colors on a screen
Explanation:

Color modification increases the color contrast on a screen to make it easier to see for users with low vision or eye strain.

QUESTION 4 OF 71

What are some key questions a designer can ask to evaluate user experience? Select all that apply.

A
Is the product equitable?Correct Answer
B
Does the product meet sales and marketing goals?
C
Does the product solve the user’s problem?Correct Answer
D
Is the product easy to use?Correct Answer
Explanation:

When it comes to evaluating user experience, some key questions a designer can ask are: Does the product solve the user’s problem? Is the product equitable? Is the product easy to use? Explanation: When it comes to evaluating user experience, some key questions a designer can ask are: Does the product solve the user’s problem? Is the product equitable? Is the product easy to use? Explanation: When it comes to evaluating user experience, some key questions a designer can ask are: Does the product solve the user’s problem? Is the product equitable? Is the product easy to use?

QUESTION 5 OF 71

If a user has a low level of digital literacy, what might they have trouble interpreting? Select all that apply.

A
Word Pronunciation
B
Design patternsCorrect Answer
C
Calls to actionCorrect Answer
D
IconsCorrect Answer
Explanation:

Users with a low level of digital literacy have trouble interpreting or understanding design patterns, calls to action, and icons, all of which are provided by contextual clues, cultural clues, and experience using the internet. TEST YOUR KNOWLEDGE ON UX DESIGN BEST PRACTICES AND TRENDS

QUESTION 6 OF 71

How is the term platform defined in UX design?

A
A platform is the medium where users experience a product.Correct Answer
B
A platform is how a person, the user, feels about interacting with, or experiencing, a product.
C
A framework of a website or how it’s organized, categorized, and structured.
D
A good, service, or feature.
Explanation:

Examples of mediums include: mobile phones, TV, tablets, and computer desktops.

QUESTION 7 OF 71

Identify a few best practices to consider when designing websites for mobile users. Select all that apply.

A
Create brand new gesture
B
Place call-to-action buttons front and centerCorrect Answer
C
Simplify navigationCorrect Answer
D
Reduce visual clutterCorrect Answer
Explanation:

Call-to-action buttons should be placed front and center, allowing the user to easily complete the desired task. Simplifying navigation, employing commonly used gestures, and reducing visual clutter are a few other best practices to consider when designing for mobile users. Explanation: Navigation menus should be short and simple, since there’s only a limited amount of space on mobile interfaces. Placing call-to-action buttons front and center, employing commonly used gestures, and reducing visual clutter are a few other best practices to consider when designing for mobile users. Explanation: Mobile devices have limited space, yet they still need to present the same information users would need on desktop computers. It’s a good idea to keep the design relatively minimal and simple. Placing call-to-action buttons front and center, simplifying navigation, and employing commonly used gestures are a few other best practices to consider when designing for mobile users.

QUESTION 8 OF 71

According to the principles of inclusive design, which of the following personal identifiers should you consider when making design choices? Select all that apply.

A
Name
B
RaceCorrect Answer
C
Economic StatusCorrect Answer
D
GenderCorrect Answer
Explanation:

Inclusive design means making design choices that take into account personal identifiers like ability, race, economic status, language, age, and gender. With inclusive design, you solve for one type of user, and the benefit of that solution can extend to many other types of users.

QUESTION 9 OF 71

Which scenario is an example of equitable thinking or design?

A
Creating a mobile app for all versions of iOS.
B
Providing the same lunch for each guest attending a press conference.
C
Providing closed captioning and an interpreter during an online presentation.Correct Answer
D
Supplying a laptop for all students in a computer lab.
Explanation:

Providing closed captioning and an interpreter during an online presentation is an example of equitable thinking at work. Not all who attend a presentation have impeccable hearing or sight, especially if there are attending guests who are Deaf, hard-of-hearing, or have difficulties with vision.

QUESTION 10 OF 71

Design Thinking involves the following phases: empathize, define, ideate, prototype, and test. During which phase is your primary goal to learn more about the user and their problems, wants, and needs, and the environment or context in which they’ll experience your design? Explanation! During the empathize phase, your primary goal is to learn more about the user and their problems, wants, and needs, and the environment or context in which they’ll experience your design. WEEKLY CHALLENGE 2: THINKING LIKE A UX DESIGNER

A
Test
B
Prototype
C
Define
D
EmpathizeCorrect Answer
QUESTION 11 OF 71

People who do not identify as having a disability also benefit from the assistive technologies created for accessibility.

A
TrueCorrect Answer
B
False
Explanation:

Assistive technologies created for people who identify as having a disability also benefit people who do not identify as having a disability.

QUESTION 12 OF 71

What types of platforms does a designer need to keep in mind when designing a product? Select all that apply.

A
Books
B
DesktopCorrect Answer
C
Television (TV)Correct Answer
D
Mobile appsCorrect Answer
Explanation:

A platform is the medium that users experience your product on, such as desktop, mobile web, mobile apps, tablets, wearables, TVs, smart displays, and more.

QUESTION 13 OF 71

During the test phase (also known as the evaluate phase), you’re trying to determine if the design that you created actually solves the user’s problem. What are some best practices to follow when conducting usability testing during the test phase?

A
Tell your users exactly how to accomplish the tasks you’ve asked them to do.
B
Observe, listen, and take notes while the user completes the tasksCorrect Answer
C
Analyze the usability testing results.Correct Answer
D
Test your prototype with real people who represent your user.Correct Answer
Explanation:

To avoid introducing bias into the testing process, it’s important to observe, listen, and take notes while the user completes the tasks, only occasionally asking questions to gain more insight. Explanation: The main goal during usability testing is to collect feedback about the user experience with your design. When you gain insight from analyzing the results, you can use this feedback to make changes and improvements to your design as many times as you need. Explanation: It’s important to recruit people who represent your user when preparing to conduct usability testing.

QUESTION 14 OF 71

Design Thinking involves the following phases: empathize, define, ideate, prototype, and test.

A
TrueCorrect Answer
B
False
Explanation:

Design Thinking involves the following phases: empathize, define, ideate, prototype, and test.

QUESTION 15 OF 71

The term accessibility refers to the design of products, devices, services, or environments for _______.

A
People with special access to premium features
B
People who are deaf or hard of hearingCorrect Answer
C
People with motor disabilitiesCorrect Answer
D
People with vision disabilitiesCorrect Answer
Explanation:

As a UX designer, it’s important to keep users with disabilities–whether they’re temporary, situation, or permanent–in mind as you design features or new products. When talking about accessibility related to designing apps and websites, there are four major categories of users with disabilities to consider: people with motor disabilities, people who are deaf or hard of hearing, people with cognitive disabilities, and people with vision disabilities.

QUESTION 16 OF 71

Which of these are steps in user-centered design? Select all that apply.

A
Delete
B
UnderstandCorrect Answer
C
SpecifyCorrect Answer
D
DesignCorrect Answer
Explanation:

User-centered design has four steps: understand, specify, design, and evaluate.

QUESTION 17 OF 71

In user-centered design, during which step do designers come up with ideas for what the product might look like?

A
Evaluate
B
Specify
C
DesignCorrect Answer
D
Understand
Explanation:

The design step is where we create solutions to the end user’s problem by coming up with ideas for what the product might look like and actually start building the product.

QUESTION 18 OF 71

As a UX designer, one of the key challenges of getting to know your users is avoiding taking a narrow view of the user, or making assumptions that they have the same needs and wants as you do. To reach as many users as possible, which of the following questions should you understand about your user? Select all that apply.

A
How much are users willing to pay for the product service?
B
How familiar are my users with technology?Correct Answer
C
Do my users have disabilities to consider–whether temporary, situational, or permanent?Correct Answer
D
Where are my users accessing the product or service?Correct Answer
Explanation:

To reach as many users as possible, you need to consider whether users identify as having a disability, the level of familiarity of your users with technology, how and where users are accessing your product or service, and whether your research sample includes all your potential users.

QUESTION 19 OF 71

A framework creates the basic structure that focuses and supports a problem that you’re trying to solve, like an outline for a project. UX designers use various frameworks to organize their approach to designs based on ____________ and the type of organization they work for.

A
their interviewing skills
B
the type of products they designCorrect Answer
C
their ability to multitask
D
the design tools that they use
Explanation:

UX designers use various frameworks to organize their approach to designs based on the type of products they design and the type of organization they work for.

QUESTION 20 OF 71

What is a platform?

A
The screen size a designer selects to ensure the design is accessible for most users
B
The medium through which users experience a productCorrect Answer
C
The system a designer uses to create a functional and affordable design
D
The design solution a designer uses to meet a user’s needs
Explanation:

A platform is the medium that users experience your product on, such as desktop, mobile web, mobile apps, tablets, wearables, TVs, smart displays, and more.

QUESTION 21 OF 71

What does an equity-focused design approach seek to do?

A
Build products that meet the needs of specific individuals and groups who have been excluded in the pastCorrect Answer
B
Accommodate the needs of users with disabilities
C
Build products for one type of user, so the benefits can extend to many other types of users
Explanation:

Equity-focused design takes the idea of inclusive design one step further by focusing on designing for groups that have been historically underrepresented or ignored when building products. The goal of equity-focused design is to uplift groups that have been excluded historically, so that a product is accessible and fair to all genders, races, and abilities.

QUESTION 22 OF 71

True or false? Alternative text, or alt text, provides a high-contrast view of text.

A
True
B
FalseCorrect Answer
Explanation:

Alternative text, or alt text, helps translate a visual user interface into a text-based user interface. It essentially uses words to describe any meaningful image for someone who isn)t able to see the image. For a refresher on alt text and other assistive technologies, review this video.

QUESTION 23 OF 71

Assistive technology includes any product, equipment, or systems that can enhance learning, working, and daily living for people with disabilities. Which of the following assistive technologies can help people with limited vision? Select all that apply.

A
Motion tracking
B
Switch
C
Voice controlCorrect Answer
D
Screen readersCorrect Answer
Explanation:

Voice control is considered assistive technology to help those with limited vision by allowing users to navigate and interact with the buttons and screens on their devices using only their voice. Explanation: Screen readers are considered assistive technology that helps those with limited vision by rendering text on a page as speech or braille.

QUESTION 24 OF 71

Which scenario is an example of equitable thinking or design at work?

A
Creating a mobile app for all versions of iOS.
B
Providing closed captioning and an interpreter during an online presentation.Correct Answer
C
Supplying a laptop for all students in a computer lab.
D
Providing the same lunch for each guest attending a press conference.
Explanation:

Providing closed captioning and an interpreter during an online presentation is an example of equitable thinking at work. Not all who attend a presentation have impeccable hearing or sight, especially if there are attending guests who are Deaf, hard-of-hearing, or have difficulties with vision.

QUESTION 25 OF 71

In which phase of Design Thinking would a designer create an early model of a product that demonstrates its functionality?

A
Ideate
B
PrototypeCorrect Answer
C
Test
D
Empathize
QUESTION 26 OF 71

Fill in the blank: Responsive web design allows a website to change automatically depending on _______.

A
the user’s connection speed
B
the cost of the device
C
the size of the deviceCorrect Answer
D
whether the user is a customer
Explanation:

Responsive web design allows a website to change automatically depending on the size of the device.

QUESTION 27 OF 71

User experience should focus on the experience of existing users, and which other key group?

A
Users who are about to become internet usersCorrect Answer
B
Users who are adapting to cloud-based technology
C
Users who are in the field of technology
D
Users who are transitioning from desktop to mobile
Explanation:

Globally, there are a billion people just starting to use the internet. Designers need to consider this group, in addition to current users, when creating user experiences.

QUESTION 28 OF 71

Digital literacy is the familiarity of a user with the technology they need to use to access your product or service. How might you improve the user experience for users who are new to digital technology? Select all that apply.

A
Keep the design simpleCorrect Answer
B
Focus on users with higher digital literacy
C
Provide clear guidance in the productCorrect Answer
D
Consider providing video tutorialsCorrect Answer
Explanation:

People with lower digital literacy might not be familiar with certain design patterns, calls to action, or icons that those of us with more online experience take for granted. To help provide them with a better user experience, keep the design simple, provide clear guidance in the product, and consider providing video tutorials to help them use all areas of the product

QUESTION 29 OF 71

A designer completes the first three steps of the user-centered design process. This results in a design they hope will solve the end user’s problem. What is the final step in the process?

A
EvaluateCorrect Answer
B
Prototype
C
Iterate
D
Ideate
Explanation:

The final step is to evaluate a design against the end user’s needs. In this step, the designer can find out if the design actually solves the user’s problem.

QUESTION 30 OF 71

User-centered design begins with the step: understand. What is the second step of the process?

A
SpecifyCorrect Answer
B
Design
C
Evaluate
D
Iterate
Explanation:

User-centered design has four steps: understand, specify, design, and evaluate. During the second step, specify, you’ll narrow down the user)s needs based on your research, to determine which user problem is the most important to solve.

QUESTION 31 OF 71

What are the benefits of following a UX design framework? Select all that apply.

A
UX frameworks focus on earning the most money.
B
UX frameworks promote iteration to design the right user experience.Correct Answer
C
UX frameworks focus on the user.Correct Answer
D
UX frameworks support creating solutions that address the user’s problem.Correct Answer
Explanation:

No matter which frameworks you use in your career, they all have a few things in common: focus on the user, create solutions that address the user’s problems, collaborate with teammates across departments, validate your designs, and iterate as needed to design the right user experience.

QUESTION 32 OF 71

True or false? High contrast mode makes the interface easier to see for people with low vision.

A
TrueCorrect Answer
B
False
QUESTION 33 OF 71

User-centered design is when you consider a user)s story, emotions, and _____.

A
the insights you have gathered about usersCorrect Answer
B
the data you have collected about similar users
C
the feedback you have incorporated in design updates
D
the interactive elements you have included in your prototype
Explanation:

User-centered design puts the user front and center. Focusing on the user means considering their story, emotions, and the insights you)ve gathered about them.

QUESTION 34 OF 71

When designing cross-platform experiences, which platform should you focus on first when you build a new product?

A
The platform that controls the largest market share xxx
B
The platform that best meets your user’s needsCorrect Answer
C
All platforms planned to launch
D
The designer’s favorite platform
Explanation:

It)s important to focus first on the platform that best meets your users) needs. Later, you can design for additional platforms.

QUESTION 35 OF 71

Which of the following are best practices when designing for mobile experiences? Select all that apply. Explanation” Best practices for designing mobile experiences include placing call-to-action buttons front and center, keep navigation menus short and simple, use intuitive and familiar gestures (like tapping and swiping), consider portrait and landscape views, and reduce visual clutter.

A
Keep navigation buttons short and simpleCorrect Answer
B
Place call-to-action buttons front and centerCorrect Answer
C
Design a custom app, to direct all users to a single platform experience
D
Create unique color schemes for each platform
QUESTION 36 OF 71

What should you consider when creating an equity-focused product?

A
Accommodating the needs of users who have been historically excluded from the design process.Correct Answer
B
Accommodating the needs of users who are in the primary market segment for a product.
C
Accommodating the needs of all possible users, using a one-size-fits-all design approach.
D
Explanation: Equity-focused design means making sure a product is accessible and fair to all genders, races, and abilities, which means that it’s important to consider the needs of users who have been historically underrepresented during the design process.
QUESTION 37 OF 71

True or false? Screen readers are one of the most common assistive technologies for people with limited vision

A
TrueCorrect Answer
B
False
Explanation:

Screen readers are one of the most common assistive technologies for people with limited vision. The software works on mobile and web devices and reads out loud any on screen text.

QUESTION 38 OF 71

Fill in the blank: Digital literacy refers to the ability to use information and communication technologies to find, evaluate, create, and communicate information, requiring both _____.

A
cognitive and technical skillsCorrect Answer
B
money and time management skills
C
equipment and education
D
knowledge and wisdom
QUESTION 39 OF 71

What is user-centered design?

A
Design that focuses on the user’s story and emotions as well as the insights a designer gathers
B
Design that predicts the needs of users and allows potential users to experiment with prototypesCorrect Answer
C
Design that is data-focused and relies on trends and patterns to ensure a product will be desirable
D
Design that allows users to assist in creating a prototype of a product with their own personal knowledge of design
QUESTION 40 OF 71

User-centered design begins with the steps Understand and Specify. What is the third step of the process?

A
Iterate
B
Specify
C
DesignCorrect Answer
D
Evaluate
QUESTION 41 OF 71

Fill in the blank: When designing across platforms, the platform that best meets your user’s needs should be ____ .

A
explored as an option
B
designed for firstCorrect Answer
C
provided the most resources
D
tested more extensively
QUESTION 42 OF 71

What is responsive design?

A
Design that frequently changes due to feedback from users
B
Design that allows a website to change automatically depending on the size of the deviceCorrect Answer
C
Design that can determine if a user is on a mobile device and automatically download an app
D
Design that responds differently to users who have signed in with an account
QUESTION 43 OF 71

Fill in the blank: Equity-focused design is both accessible and fair to _____ .

A
all genders, races, and abilitiesCorrect Answer
B
the general public
C
all target users
D
the next billion users
QUESTION 44 OF 71

A user with limited vision is interacting with a mobile device. Software on the device narrates the on-screen text, interactive elements, and alternative text for images. What assistive technology does this scenario describe?

A
Screen modification
B
Screen assistant
C
Screen sense
D
Screen readerCorrect Answer
QUESTION 45 OF 71

Assistive technology includes any product, equipment, or systems that can enhance learning, working, and daily living for people with disabilities. Which of the following assistive technologies can help people with limited dexterity? Select all that apply.

A
Color modification
B
Screen readers
C
Voice controlCorrect Answer
D
SwitchCorrect Answer
QUESTION 46 OF 71

What is a brand identity?

A
The marketing team’s output
B
What users think of a company
C
The visual appearance and voice of a companyCorrect Answer
D
How a company develops marketing and advertising
QUESTION 47 OF 71

Previously, designers were primarily designing for a desktop platform. Now, they are designing for many different platforms and products need to adapt to whatever screen the user is on. What type of design helps designers accomplish this?

A
ResponsiveCorrect Answer
B
Mobile
C
Minimalist
D
High contrast
QUESTION 48 OF 71

Which of the following are best practices when designing for mobile experiences? Select all that apply.

A
Create a smaller version of the desktop experience
B
Use familiar gestures like tapping and swipingCorrect Answer
C
Design for both directions a phone might be heldCorrect Answer
D
Reduce visual clutterCorrect Answer
QUESTION 49 OF 71

A user with limited vision is interacting with a mobile device. Software on the device allows the user to navigate and interact using their voice. What assistive technology does this scenario describe?

A
Alt control
B
Voice controlCorrect Answer
C
Speech assistant
D
Screen readers
QUESTION 50 OF 71

Do people who do not identify as having a disability have uses for assistive technologies created for accessibility?

A
Yes, many accessibility technologies are useful to all users.Correct Answer
B
No, accessibility tools are specifically for those with disabilities.
C
Maybe, depending on the device, they might be useful.
QUESTION 51 OF 71

Fill in the blank: The term accessibility refers to the design of products, devices, services, or environments for _______. Select all that apply.

A
People with special access to premium features
B
People with motor disabilitiesCorrect Answer
C
People with vision disabilitiesCorrect Answer
D
People who are deaf or hard of hearingCorrect Answer
QUESTION 52 OF 71

Fill in the blank: User-centered design is when you consider a user)s story, emotions, and _____.

A
the feedback you have incorporated in design updates
B
the insights you have gathered about usersCorrect Answer
C
the interactive elements you have included in your prototype
D
the data you have collected about similar users
QUESTION 53 OF 71

While equality means providing the same amount of opportunity and support to all, equity means providing _______ levels of opportunity and support for each person to achieve fair outcomes.

A
differentCorrect Answer
B
similar
C
identical
QUESTION 54 OF 71

Screen readers are one of the most common assistive technologies for people with limited vision.

A
TrueCorrect Answer
B
False
QUESTION 55 OF 71

Which of the following are examples of assistive technology? Select all that apply.

A
Pencil
B
Screen readerCorrect Answer
C
Color modificationCorrect Answer
D
Alternative textCorrect Answer
QUESTION 56 OF 71

Which of the following is the correct order of the steps in the user-centered design process?

A
Design, Specify, Understand, Evaluate
B
Evaluate, Design, Specify, Understand
C
Understand, Specify, Design, EvaluateCorrect Answer
D
Specify, Understand, Design, Evaluate
QUESTION 57 OF 71

What is the final step in user-centered design?

A
Iterate
B
Understand
C
Design
D
EvaluateCorrect Answer
QUESTION 58 OF 71

Fill in the blank: When you start to build a new product, you should first design for a single platform that _____.

A
meets shareholder needs
B
best meets your end user’s needsCorrect Answer
C
creates a one-stop shop or the look of brands, products, and services
D
most closely adapts to design best practices
QUESTION 59 OF 71

A user with limited vision is interacting with a mobile device. Software on the device is making the text easier to read by changing the color of the text. What assistive technology does this scenario describe?

A
High contrast mode
B
Alternative textCorrect Answer
C
A switch
D
Reading mode
QUESTION 60 OF 71

A designer is just starting the user-centered design process. What is the first thing they need to do?

A
Prototype with the wireframes they made
B
Understand how the user experiences the product or similar productsCorrect Answer
C
Ideate new solutions based off other problems
D
Iterate on the design using what they’ve learned
QUESTION 61 OF 71

Are users on mobile devices usually more goal oriented?

A
No, and they usually spend twice as much time in a single session.
B
Yes, and they usually spend less time in a single session.
C
Maybe, it depends on the task that they are working on.Correct Answer
QUESTION 62 OF 71

What is the first step of user-centered design?

A
UnderstandCorrect Answer
B
Design
C
Iterate
D
Evaluate
QUESTION 63 OF 71

Alternative text, or alt text, provides a high-contrast, larger size view of text.

A
True
B
FalseCorrect Answer
QUESTION 64 OF 71

A designer builds a product that meets the needs of specific individuals and groups who have been excluded in the past. What type of design are they practicing?

A
Universal design
B
Inclusive design
C
Equity-focused designCorrect Answer
D
Mobile-first design
QUESTION 65 OF 71

High contrast mode makes the interface easier to see for people with low vision.

A
TrueCorrect Answer
B
False
QUESTION 66 OF 71

When following the user-centered design approach, what should a designer do after completing initial user research to better understand the user?

A
Test the design solution with real people
B
Determine who your user is
C
Build on previous designs and make tweaks
D
Determine the most important user problem to solveCorrect Answer
QUESTION 67 OF 71

When practicing equity-focused design, what should a designer provide in order to achieve fair outcomes?

A
Different levels of opportunityCorrect Answer
B
Similar levels of opportunity
C
Identical levels of opportunity
QUESTION 68 OF 71

Accessibility refers to the design of products, devices, services, or environments for people with disabilities. How might you improve the user experience of a product for users with disabilities? Select all that apply.

A
Design a separate version of the product with accessibility features
B
Add features that increase magnificationCorrect Answer
C
Include closed captions on videosCorrect Answer
D
Focus on users without disabilities first
QUESTION 69 OF 71

Design Thinking involves the following phases: empathize, define, ideate, prototype, and test. During which phase is your primary goal to learn more about the user and their problems, wants, and needs, and the environment or context in which they’ll experience your design?

A
Test
B
Prototype
C
Define
D
EmpathizeCorrect Answer
QUESTION 70 OF 71

User-centered design is when you consider a user’s story, emotions, and _____.

A
the insights you have gathered about usersCorrect Answer
B
the data you have collected about similar users
C
the feedback you have incorporated in design updates
D
the interactive elements you have included in your prototype
QUESTION 71 OF 71

Fill in the blank: User-centered design is when you consider a user’s story, emotions, and _____.

A
the feedback you have incorporated in design updates
B
the insights you have gathered about user sCorrect Answer
C
the interactive elements you have included in your prototype
D
the data you have collected about similar users

Ready to test your recall?

User-centered design is defined as a framework that “puts the user front-and-center.”

A
True
B
False

How confident are you in this answer?