Google Digital Marketing and E-commerce Professional Certificate • STUDY MODE
WEEKLY CHALLENGE 3
QUESTION 1 OF 59
Which of the following best describes brand equity?
A
The value customers attribute to a brand’s offerings when compared with similar products from another brandCorrect Answer
B
The number of customers that purchase a brand’s primary asset, like a product or service
C
How a company is perceived by the public
D
How a company communicates its values and culture
QUESTION 2 OF 59
Which of the following statements best describe how a company’s brand and marketing work together? Select all that apply.
A
A company’s brand identity changes with its marketing strategy.
B
A company’s marketing strategy defines its brand identity.
C
A company’s brand is the foundation for its marketing strategy.Correct Answer
D
A company’s marketing strategy can help a business build its brand.Correct Answer
QUESTION 3 OF 59
Fill in the blank When setting a digital marketing strategy, it)s important to learn about your customers and _____ before picking your channels.
A
manage customer relationships
B
allocate a budget
C
set meaningful goalsCorrect Answer
D
create marketing content
QUESTION 4 OF 59
What is a business goal?
A
A tactic that improves the impact of a business in the short-term
B
A tactic that improves the customer perception of a brand
C
A small, targeted objective that is specific to outreach activities
D
A big, long-term aim that has the potential to affect an entire companyCorrect Answer
QUESTION 5 OF 59
A company that makes a software product wants to grow their customer base. Which of the following is a specific marketing goal for this company?
A
To grow our customer base, we will increase lead generation, highlight our new product features, and increase our budget for mid-funnel activities. This will require an overall budget increase of 25% for marketing-related activities.
B
To make sure that we grow our customer base, we will increase lead generation and highlight our new product features by increasing our ad budget by 25%. We will also increase our budget for mid-funnel activities.
C
To support the goal of growing our customer base by 25%, we will increase lead generation by 40% over the next year. To generate leads, we will highlight our new product features through a 15% increase in our ad budget and a 20% increase for mid-funnel activities.Correct Answer
D
To support the goal of growing our customer base, we will increase lead generation in the coming months. To generate leads, we will highlight our new product features by increasing our ad budget and increasing our mid-funnel activities.
QUESTION 6 OF 59
Which of the following are examples of owned media? Select all that apply.
A
Paid social media ads
B
Video ads
C
EbooksCorrect Answer
D
WhitepapersCorrect Answer
QUESTION 7 OF 59
How does paid search compare to search engine optimization (SEO)?
A
Paid search produces results that last longer.
B
Paid search produces results that decrease website traffic.
C
Paid search produces results more quickly.Correct Answer
D
Paid search produces results more slowly.
QUESTION 8 OF 59
As part of a marketing project, a company reviews its social media performance including likes, shares, and follows. The marketing team communicates these results to leadership. Which one of the five pillars of social media marketing does this represent?
A
Strategy
B
Listening and engagement
C
Paid social media
D
Planning and publishing
E
Analytics and reportingCorrect Answer
QUESTION 9 OF 59
A brand wants to build and maintain relationships with potential and existing customers. To do that, they send emails with relevant, helpful content to a list of existing subscribers. What is this strategy called?
A
Email marketingCorrect Answer
B
Keyword research
C
Paid search
D
Social media marketing
QUESTION 10 OF 59
What is the difference between email segmentation and personalization?
A
Personalization is dividing email subscriber groups based on criteria; segmentation is customizing email content for individual subscribers.
B
Personalization is sending emails to subscribers to share information about a brand; segmentation is sending unwanted emails in bulk to a mass recipient list.
C
Segmentation is dividing email subscriber groups based on criteria; personalization is customizing email content for individual subscribers.Correct Answer
D
Segmentation is sending emails to subscribers to share information about a brand; personalization is sending unwanted emails in bulk to a mass recipient list.
QUESTION 11 OF 59
Consider the following scenario
To build better relationships with their email subscribers, a business updates how they send email They address recipients directly, send event promotions, and follow up on previous interactions. They also decide to send emails to groups of subscribers based on location.
What email marketing techniques is this business using?
A
Personalization and segmentationCorrect Answer
B
Paid social media and spam
C
Customization and personalization
D
Spam and customization
QUESTION 12 OF 59
Which of the following statements best describes how marketing and brand identity change over time?
A
Marketing efforts change; brand identity is permanent.Correct Answer
B
Marketing efforts are permanent; brand identity changes.
C
Marketing efforts and brand identity are both permanent.
D
Marketing efforts and brand identity are both likely to change.
QUESTION 13 OF 59
Which of the following are examples of earned media? Select all that apply.
A
Social media accounts
B
Paid search ads
C
Positive press coverageCorrect Answer
D
Written reviewsCorrect Answer
QUESTION 14 OF 59
An independent food truck vendor wants to grow their customer base. Which of the following is a specific business goal for this company?
A
We want to increase the number of customers that we serve each year to increase our year-over-year revenue. To do that, we will sell more meals and make it easier for customers to pay.
B
We want to increase our total number of customers this year. To do that, we will introduce more menu items and make it easier for customers to pay for their orders.
C
We want to increase our number of customers by 50% over the next 12 months. To do that, we will add two popular specials as standard menu items and introduce an efficient mobile payment kiosk.Correct Answer
D
We want to increase the number of meals we sell.
QUESTION 15 OF 59
What are the disadvantages of paid search? Select two.
A
Paid search does not work well with organic search.
B
Paid search results take a long time to create an impact.
C
Paid search can have higher entry costs to start.Correct Answer
D
Paid search results disappear when a business stops paying for them.Correct Answer
QUESTION 16 OF 59
Imagine that a business tailors its email marketing content to deliver an individualized experience for subscribers. What is this process called?
A
Segmentation
B
Brand building
C
Social listening
D
PersonalizationCorrect Answer
QUESTION 17 OF 59
To support an email marketing strategy, a business decides to personalize the email content they share with their list of subscribers. Which of the following strategies should they use? Select all that apply.
A
Serve ads to highly specific customer groups
B
Follow up on previous interactionsCorrect Answer
C
Send promotions for special eventsCorrect Answer
D
Address each recipient directlyCorrect Answer
E
Send messages that match where customers are in the marketing funnelCorrect Answer
QUESTION 18 OF 59
Fill in the blank When setting a digital marketing strategy, it)s important to _____ and set meaningful goals before picking your channels.
A
plan ad campaigns
B
Research your audienceCorrect Answer
C
create digital marketing content
D
run digital ad campaigns
QUESTION 19 OF 59
Which of the following best describes email marketing?
A
Sending emails to many recipients regardless of their interests
B
Sending emails with claims that are too good to be true
C
Sending unwanted emails out in bulk to a mass recipient list
D
Sending emails to a list of existing subscribers with relevant, helpful contentCorrect Answer
QUESTION 20 OF 59
A brand decides to use email marketing as part of their digital marketing strategy. What will email marketing help this business do? Select all that apply.
A
Analyze performance
B
Drive salesCorrect Answer
C
Share informationCorrect Answer
D
Create communityCorrect Answer
QUESTION 21 OF 59
Which of the following best describes a brand?
A
How a company communicates its values and culture
B
How a company is perceived by the publicCorrect Answer
C
How much customers are willing to pay for a company’s products
D
How a company markets its primary asset, like a product or service
QUESTION 22 OF 59
How can a marketer use what they learn in the initial planning stage to establish a strong digital marketing strategy? Select all that apply.
A
Analyze marketing campaign analytics and reporting
B
Decide how to allocate the budgetCorrect Answer
C
Review existing media to identify gapsCorrect Answer
D
Figure out which channels to focus on and what content to runCorrect Answer
QUESTION 23 OF 59
Imagine that a fashion company wants to reach new customers. They write the following goal
“We want to grow our customer base by 10% in the next 12 months. To do that, we will introduce a new clothing line based on market research about the preferences of our new target customer.”
What type of goal is this?
A
Customer goal
B
Revenue goal
C
Marketing goal
D
Business goalCorrect Answer
QUESTION 24 OF 59
Which of the following are examples of paid media? Select all that apply.
A
Website content
B
Blog content
C
Video adsCorrect Answer
D
Shopping adsCorrect Answer
QUESTION 25 OF 59
Fill in the blank Organic exposure from search engine optimization (SEO) _____.
A
produces results more quickly than paid search
B
promotes a website at the top of a search results page
C
lasts longer than paid searchCorrect Answer
D
lasts for less time than paid search
QUESTION 26 OF 59
Imagine that a company posts new content on its social media channels. Next, they want to find out how customers feel about their business. The company can then decide how to respond. Which one of the five pillars of social media marketing does this represent?
A
Analytics and reporting
B
Strategy
C
Planning and publishing
D
Paid social media
E
Listening and engagementCorrect Answer
QUESTION 27 OF 59
Imagine two identical products one is a name brand and the other is a store brand. Which term describes how much more customers are willing to pay for the name brand than the store brand?
A
Brand equityCorrect Answer
B
Asset value
C
Company worth
D
Financial worth
QUESTION 28 OF 59
A company that makes a software product wants to grow their customer base. Which of the following is a specific business goal for this company?
A
We want to increase our company profits.
B
We want to increase our number of active customers by 25% over the next year. To do that, we will add three new features that make it easier for customers to access files on the cloud.Correct Answer
C
We want to increase year-over-year revenue by selling more units of our software product to more customers in new market segments.
D
We want to increase the number of customers that purchase our software, and we want to create year-over-year growth for our product in new markets.
QUESTION 29 OF 59
What term describes the way a company is perceived by the public?
A
BrandCorrect Answer
B
Company worth
C
Brand equity
D
Financial worth
QUESTION 30 OF 59
Why is it important to know about brands and their values?
A
It reduces costs.
B
It improves your products.
C
It promotes your services.
D
It guides marketing and sales efforts.Correct Answer
QUESTION 31 OF 59
Fill in the blank When setting a digital marketing strategy, it's important to learn about your customers and _____ before picking your channels
A
allocate a budget
B
manage customer relationships
C
create marketing content
D
set meaningful goalsCorrect Answer
QUESTION 32 OF 59
What is a big, long-term aim that has the potential to affect an entire company?
A
Customer goal
B
Revenue goal
C
Business goalCorrect Answer
D
Marketing goal
QUESTION 33 OF 59
What is paid media?
A
Website content, blogs, and eBooks
B
All the digital content a brand fully controls
C
Any form of digital promotion a brand pays to put onlineCorrect Answer
D
Positive digital exposure generated through personal or public recommendations.
QUESTION 34 OF 59
A brand wants to build and maintain relationships with new and existing customers. To do that, they send emails with relevant, helpful content to a list of existing subscribers. What is this strategy called?
A
Social media marketing
B
Email marketingCorrect Answer
C
Paid search
D
Keyword research
QUESTION 35 OF 59
Which of the following refers to marketing and brand identity? Select all that apply.
A
A brand is the foundation of a successful digital marketing strategy, but digital marketing can also affect public perception of your brandCorrect Answer
B
You can have one without the other.
C
Marketing efforts are permanent; brand identity changes
D
Marketing efforts change, and brand identity is permanentCorrect Answer
QUESTION 36 OF 59
When setting a digital marketing strategy, what should you do before picking your channels?
A
Learn about your customers and set a budgetCorrect Answer
B
Send emails to customers
C
Create ads
D
Select items for a promotional campaign
QUESTION 37 OF 59
What is a marketing goal?
A
A set of objectives that remain consistent in the long term
B
A tactic that results in increased productivity for a business
C
A small, targeted objective that is specific to marketing activitiesCorrect Answer
D
A big, long-term aim that has the potential to affect an entire company.
QUESTION 38 OF 59
A travel business wants to increase its number of active customers by 10% over the next six months. To do that, they will add new features that make it easier for customers to book a trip online. What type of goal is this?
A
Product goal
B
Business goal
C
Customer service goalCorrect Answer
D
Marketing goal
QUESTION 39 OF 59
Fill in the blank The exposure you get from good _____ can last much longer than paid ads.
A
Organic reach
B
SEOCorrect Answer
C
Videos
D
Keywords
QUESTION 40 OF 59
A business owner grows their email lists by linking ads to email sign-up forms. They contact customers directly and inform them about special promotions. Which one of the five pillars of social media marketing does this represent?
A
Paid social mediaCorrect Answer
B
Strategy
C
Publishing
D
Listening
E
Reporting
QUESTION 41 OF 59
What helps brands avoid coming across as spammers? Select all that apply.
A
Email personalizationCorrect Answer
B
Paid ads
C
Email segmentationCorrect Answer
D
Bulk emails
QUESTION 42 OF 59
Fill in the blank When brands _____ their lists, it makes it easier to build relationships with customers.
A
spend less on
B
SegmentCorrect Answer
C
spam
D
ignore
QUESTION 43 OF 59
A business wants to follow up on a customer’s recent interactions. Which of the following could they include in an email?
A
Urge them to order soon
B
Share information about the business’s history
C
Ask a customer to share their opinion on their recent purchasesCorrect Answer
D
Offer them a discount for a product they didn't order
QUESTION 44 OF 59
What term describes the value customers give to a brand’s offerings when compared with similar products from another brand?
A
Financial worth
B
Brand
C
Brand equityCorrect Answer
D
Company worth
QUESTION 45 OF 59
Imagine that a company invests in its marketing strategy but does not have a strong brand identity. What is the likely result?
A
Customers will not seek out a company’s competitors.
B
Customers will not remember who the company is.Correct Answer
C
Customers will remain loyal to the company.
D
Customers will prefer the company to its competitors.
QUESTION 46 OF 59
Fill in the blank Your business goals and your marketing goals need to be specific and _____.
A
simple
B
expensive
C
long term
D
MeasurableCorrect Answer
QUESTION 47 OF 59
An independent food truck vendor wants to grow its customer base. Which of the following is a specific business goal for this company?
A
We want to increase our total number of customers this year. To do that, we will introduce more menu items and make it easier for customers to pay for their orders.
B
We want to increase our number of customers by 50% over the next 12 months. To do that, we will add two popular specials as standard menu items and introduce an efficient mobile payment kiosk.Correct Answer
C
We want to increase the number of meals we sell.
D
We want to increase the number of customers that we serve each year to increase our year-over-year revenue. To do that, we will sell more meals and make it easier for customers to pay.
QUESTION 48 OF 59
A marketer is considering the pros and cons of paid search. Which of the following is an advantage of paid search ads?
A
It produces results quickly.Correct Answer
B
They don’t disappear when you stop paying for them.
C
It lasts longer than SEO.
D
It produces results slowly.
QUESTION 49 OF 59
As part of a marketing project, a company clarifies who their audience is and which social platforms to use. Which one of the five pillars of social media marketing does this represent?
A
Paid social media
B
Planning and publishing
C
Listening and engagement
D
Analytics and reporting
E
StrategyCorrect Answer
QUESTION 50 OF 59
A brand decides to use email marketing as part of its digital marketing strategy. What will email marketing help this business do? Select all that apply.
A
Analyze performance
B
Drive salesCorrect Answer
C
Create communityCorrect Answer
D
Share informationCorrect Answer
QUESTION 51 OF 59
Fill in the blank A _____ is the foundation of a successful digital marketing strategy.
A
budget
B
product
C
BrandCorrect Answer
D
customer
QUESTION 52 OF 59
To support the goal of growing its customer base by 30%, an electronics business will increase its lead generation by 35% over the next six months. To generate leads, they will highlight new product features with a 10% increase in ad budget. What type of goal is this?
A
Business goal
B
Marketing goalCorrect Answer
C
Product goal
D
Customer service goal
QUESTION 53 OF 59
Which of the following best describes how organic exposure from search engine optimization (SEO) compares to paid search?
A
Organic exposure from SEO produces results more quickly than paid search.
B
Organic exposure from SEO promotes a website at the top of a search results page like paid search does.
C
Organic exposure from SEO lasts for less time than paid search.
D
Organic exposure from SEO lasts longer than paid search.Correct Answer
QUESTION 54 OF 59
What do you call unwanted emails sent to a mass recipient list?
A
Email marketing
B
SpamCorrect Answer
C
Subscriber messages
D
Junk marketing
QUESTION 55 OF 59
What can businesses do to personalize their emails to customers? Select all that apply.
A
Follow up on previous interactionsCorrect Answer
B
Run a different email for every single subscriber
C
Send promotions for special events like birthdays and holidaysCorrect Answer
D
Avoid asking customers for their opinion
QUESTION 56 OF 59
Which of the following factors can influence a brand? Select all that apply.
A
CultureCorrect Answer
B
Design elementsCorrect Answer
C
Products
D
ValuesCorrect Answer
QUESTION 57 OF 59
Which of the following describe spam? Select all that apply.
A
Emails sent to many recipients regardless of their interestsCorrect Answer
B
Emails with claims that are too good to be trueCorrect Answer
C
Unwanted emails sent out in bulk to a mass recipient listCorrect Answer
D
Emails sent to a list of existing subscribers with relevant, helpful content
QUESTION 58 OF 59
Which term describes how much more customers are willing to pay for a name brand than a store brand?
A
Brand equityCorrect Answer
B
Financial worth
C
Asset value
D
Company worth
QUESTION 59 OF 59
What are the disadvantages of paid search? Select all that apply.
A
Paid search results take a long time to create an impact.
B
Paid search can have higher entry costs to start.Correct Answer
C
Paid search results disappear when a business stops paying for them.Correct Answer
D
Paid search does not work well with organic search.
Ready to test your recall?
Which of the following best describes brand equity?
A
The value customers attribute to a brand’s offerings when compared with similar products from another brand
B
The number of customers that purchase a brand’s primary asset, like a product or service